We will use digital innovation and data to improve patient safety, experience, equity and productivity, and to accelerate research, so that every person with cancer can access the right care at the right time and in the right place.

Digital innovation is a key enabler of this strategy, driving the national shift from analogue to digital. This will help us deliver safer pathways, improve communication and provide more personalised care.

Our staff will be able to use their time and expertise more effectively, thanks to better technology. We will give patients greater choice, control and confidence by making it easier for them to access, manage and participate in their care through high-quality digital options.

We will make sure information is accurate, reliable and joined up across different care settings, strengthen cyber-resilience and accelerate the adoption of proven innovations into routine care.

We will:

  • Deliver (with partners) a shared electronic patient record (EPR) that supports safe clinical handover, real-time decision making, and information sharing across our networked model of care.
  • Expand patient-facing digital tools (including NHS App functionality) to make it easier for people to access information, manage their appointments, and communicate with our teams in ways that work for them.
  • Use data as a strategic asset to improve performance and quality. Our teams will have clearer insight into cancer waiting times, diagnostics and treatment pathways. We will also work with partners to make best use of national systems with transparent measures and routine learning from variation.
  • Automate and simplify everyday processes, where possible, to give staff more time for patient care by using digital workflow and AI-enabled tools such as ambient voice technology for clinical documentation where they are safe, effective and add real value. 
  • Accelerate the responsible adoption of innovation including AI-enabled diagnostics and treatment planning and the safe use of generative AI. We will do this with clear governance from evaluation through to scale-up, so that promising ideas become practical improvements in care.
  • Strengthen cybersecurity and resilience – and lead on cyber requirements through Cheshire and Merseyside Provider Collaborative – so our services, systems and patient data remain protected, trusted and available when they are needed most.
  • Build digital and innovation confidence across our workforce through training, engagement and improvement methods so that change is co-designed with services, owned by teams and sustained as part of how we deliver outstanding cancer care.